ePaper presale training · Network

How a display gets onto enterprise Wi-Fi

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Time	Display	Certificate serial	MAC address	Result
09:14:02	ePaper-0042	4F:A2:91:0C:7B	4C:57:39:CF:66:AC	Accept
09:14:09	ePaper-0043	4F:A2:91:0C:7C	4C:57:39:D1:02:18	Accept
09:15:41	ePaper-0017	4F:A2:90:FF:12	4C:57:39:C8:9A:30	AcceptRevoke
09:16:03	ePaper-0051	4F:A2:91:0D:01	4C:57:39:D2:44:E6	Accept
09:31:07	ePaper-0017	4F:A2:90:FF:12	4C:57:39:C8:9A:30	Reject · revoked

Expires soon ePaper-0042 · certificate valid to 01 Nov 2026 → renew before then. Lifetime is set by the customer's IT policy, often 1–2 years.

Method	Display shows	Main	Low-power
PEAP MSCHAPv2 inside	username + password	✓	✓
EAP-TLS	its own certificate (.p12)	✓	✓

Lab-verified on EM13DX (both radios) and EM32DX. Confirm the exact model and firmware before you promise a date.

Route	Methods	Radios
USB presetOnly proven way to replace a certificate today	PEAP, EAP-TLS	both separate low-power folders
Mobile appInstaller's phone must already be on the enterprise Wi-Fi	PEAP, EAP-TLS	both one profile for both
VXT CMSRemote certificate replacement not reliable on FW 1130.7	EAP-TLS	main only

Ask the customer PEAP or EAP-TLS? · Which RADIUS server? · Who issues the certificates, and how long are they valid? · Is there a 2.4 GHz SSID?

STEP 01

Say it to the customer